Year one QUEST Top Performers
share tips for making it to the top
Participants in the Premier healthcare alliance’s voluntary QUEST: High Performing Hospitals initiative achieved significant first-year results in their three-year collaborative:
- reduced cost of care an average of $343 per patient
- increased delivery of every recommended patient care measure by 8.74 percentage points to deliver appropriate care an average of 86.3 percent of the time
- achieved a mortality rate 14 percent less than expected, saving 8,043 lives
Thirty-two of the 157 participating hospitals are top performers in each of the three measurement areas. To read the tips from a particular top performer, click on the hospital name below. To see the entire booklet, click on this link: Top Performers Booklet.
Each of the 32 top performers was asked to do the following:
- Choose one of the three QUEST measures to highlight
- Discuss briefly the most significant thing done to enable improvement in the highlighted measure
- Discuss briefly how participation in QUEST helps meet strategic goals or improve quality and safety while reducing costs
QUEST is designed to help participating hospitals and healthcare systems attain new performance levels. It builds on the success of the Premier/CMS Hospital Quality Incentive Demonstration (pay for performance) to develop next-generation quality, safety and cost metrics. The first QUEST class has participants in 31 states with a mix of urban-rural, large-small and teaching-non-teaching hospitals.
QUEST Year One 32 Top Performers
- Alegent Health – Mercy Hospital, Council Bluffs, IA
- Alexian Brothers Health System – Saint Alexius Medical Center, Hoffman Estates, IL
- Aurora Medical Center Kenosha, Kenosha, WI
- Aurora Medical Center Oshkosh, Oskosh, WI
- Aurora Sheboygan Memorial Medical Center, Sheboygan, WI
- Aurora St. Luke’s Medical Center and Aurora St. Luke’s South Shore, Milwaukee
- Bon Secours Richmond Health System – Memorial Regional Medical Center, Richmond, VA
- Bon Secours St. Francis Health System – St Francis Eastside and St. Francis Downtown, Greenville, SC
- Charleston Area Medical Center – General/Memorial/Women and Children's, Charleston, WV
- Gaston Memorial Hospital, Gastonia, NC
- Hillcrest Memorial Hospital, Simpsonville, SC
- Kettering Health Network – Grandview Medical Center System, Dayton, OH
- Kettering Health Network – Kettering Medical Center, Kettering, OH
- Kettering Health Network – Sycamore Medical Center, Miamisburg, OH
- Memorial Health University Medical Center, Savannah, GA
- Meridian Health System – Jersey Shore University Medical Center, Neptune, NJ
- Mountain States Health Alliance – Indian Path Medical Center, Kingsport, TN
- Mountain States Health Alliance – North Side Hospital, Johnson City, TN
- Pallottine Health Services Inc. – St. Mary’s Medical Center, Huntington, WV
- St Luke’s Hospital and Health Network – St. Luke’s Quakertown Hospital, Quakertown, PA
- SSM DePaul Health Center, Bridgeton, MO
- SSM St. Joseph Health Center, St. Charles, MO
- SSM St. Mary's Health Center, Richmond Heights, MO
- Texas Health Harris Methodist Hospital Azle, Azle, TX
- Texas Health Harris Methodist Hospital Cleburne, Clelburne, TX
- Texas Health Harris Methodist Hospital HEB, Bedford, TX
- Texas Health Presbyterian Hospital of Kaufman, Kaufman, TX
- TriHealth – Bethesda North Hospital, Cincinnati
- TriHealth – Good Samaritan Hospital, Cincinnati
- West Georgia Medical Center, LaGrange, GA