Collaborative Approach Enables Facility-Level Teams to Drive Change Across Four States
To ensure ‘Good Help to Those in Need’, Bon Secours Health System, Inc. (BSHSI) employs a quality improvement governance structure known as Clinical Transformation (CT) to provide oversight on processes and practices that impact patient experience, healthcare efficiency and patient safety. Concerned about hospital-acquired infections, BSHSI’s CT leaders partnered with Premier’s Clinical Performance Partner (CPP) Program to structure and implement an initiative focused on reducing surgical site infections (SSIs).
With the guidance of Premier’s resources – and following Premier’s proven performance improvement methodology – BSHSI implemented a system wide, rapid-cycle change project to ensure compliance to foundational practice to include surgical attire, surgical hand scrubs, surgical site preparation and traffic patterns.
Validation Studies Point to Clinical Practice Variations
Using Premier’s “Opportunity to Action” blueprint – which combines the power of Premier’s analytics, national benchmarking capabilities and an evidenced-based approach to healthcare improvement – the CPP Program team launched a validation study to diagnose variation in practices within the health system’s 12 hospitals that participated in the initiative.
The validation study, a key component in assuring highly reliable patient care, revealed common opportunities to standardize clinical practice, policy and procedures and adherence to manufacture instructions for product use.
The BSHSI 30-60-90 Day Collaborative for Reducing Clinical Practice Variation
Armed with more relevant data, Premier worked with an integrated improvement team of care providers and ancillary services to implement system wide changes to reduce variations in practice. Partnering with local teams of infection control practitioners, medical staff and front line surgical services team members,the CPPs rapid-cycle change process incorporated onsite assistance, coaching calls and monthly collaborative calls to revise policy and procedures and implement process changes across the health system.
Premier is Here to Help
Premier supports healthcare providers in providing high-quality, cost-effective services to their communities. Paired with quality and safety technology products, a clinical performance partner acts as a change agent by providing a structured framework to improve outcomes while positively impacting cost of care.
“We are very pleased with our progress to date and in large part contribute our success to the strong performance partnership with Premier. We were able to adopt a tool and method in our rapid cycle improvement process and engage the front line staff in the improvement.”
– Andrea Mazzoccoli, Senior Vice President, Chief Nurse Executive, Bon Securs Health System, Inc.
For more information on Premier’s Clinical Performance Partner Program, please contact:
Thomas Flynn, MSN, RN, Principal, Premier Performance Partners | 804.441.3337