Last Updated: April 4, 2017
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Collaborative Approach Enables Facility-Level Teams to Drive Change Across Four States To ensure Good Help to Those in Need ®, Bon Secours Health System, Inc. (BSHSI), a 19 acute-care hospital system, employs a quality improvement governance structure known as Clinical (more…)

Last Updated: February 4, 2016
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Lafayette General Health (LGH) in Lafayette, LA, is a non-profit, community-owned regional health system serving south-central Louisiana by aligning with facilities across a 10-parish area known as Acadiana. Lafayette General Medical Center is the flagship; other owned or managed facilities (more…)

Last Updated: September 30, 2015
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CHALLENGE Healthcare organizations today are dependent on dozens of sophisticated software systems that must communicate effectively with each other 24 hours a day, seven days a week to guide patient care, operations and finance systems. An effective integration solution is (more…)

Last Updated: September 30, 2015
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CHALLENGE In today’s rapidly changing healthcare landscape, smaller hospitals are challenged to meet top performance thresholds with fewer resources and much smaller denominators used to calculate overall success rates. One “fall out” in a measure can push rates outside benchmark (more…)

Last Updated: September 30, 2015
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CHALLENGE “It’s a fast-paced, quick-change environment,” said Charles N. Rivera, director, financial operations at Doctors Hospital at Renaissance (DHR). The large hospital was using an ineffective home-grown tool to help manage labor. “We needed a tool to ensure that we were getting (more…)

Last Updated: August 31, 2015
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CHALLENGE When Jimmy Robertson joined Bothwell Regional Health Center in April 2013 as chief financial officer, the 145-bed Sedalia, MO, hospital had experienced four straight years of operating losses. The stand-alone, city-chartered facility was struggling. It needed significant cost savings. (more…)

Last Updated: August 31, 2015
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CHALLENGE As an award-winning Level 1 trauma center, Presence Saint Francis Hospital in Evanston, IL, encourages family involvement in the healing process. Its 24/7 open visitation policy drives a steady flow of vehicular and pedestrian traffic into its parking garage. (more…)