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Four Tips to Help Prevent E-Commerce Fraud in the Supply Chain During COVID-19

Published in: American Express

Social distancing and shelter-in-place ordinances during the COVID-19 crisis have caused many small businesses to close their doors or shift to online sales. Unfortunately, some criminals are exploiting the situation to defraud customers and business owners with gouging or grey market activity, says John P. Sganga, Senior Vice President of Alternate Site Programs at Premier.

"Regardless of your industry, it’s imperative to be judicious in how you order supplies, compare pricing and vet your products. When looking for cost-effective ways to procure goods online, a little vigilance goes a long way to ensure quality, value-driven purchases. Here are some more best practices I’ve learned over the years to avoid time-consuming miscues and to ensure a secure and quality online supply chain."

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Unwavering Support and Partnership

During COVID-19, Premier continues to act as a trusted connection point for healthcare providers, suppliers and the government. We are working 24/7 to address challenges as they occur and help our alliance of more than 4,000 hospitals and health systems and 175,000 non-acute providers access the supplies they need to serve their communities. We are also partnering with the Administration and private sector to create both short-term and long-term solutions, and sharing our insights to help inform the public understanding.

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