Organizations on the leading edge are strategically leveraging information technology and data analytics as a key facilitator to continuous performance improvement, particularly on the clinical side. The absolutely critical success factor? “Success in this area is always data-driven. And with Six Sigma, you take data over time and look at it and act. When you start to employ a system like Lean, problem solvers become problem framers. So you need to look carefully at the data and analyze it, and act over time," said Robin Czajka, Service Line Vice President for Cost Management at Premier.