Premier CEO: Hospitals should employ ‘quality cycle management’ Last Updated: March 25, 2015
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Fierce Healthcare: As healthcare experts debate which measures best reflect healthcare quality, Premier, Inc. President and CEO Susan DeVore has a suggestion: Hospitals should use the same methodology they use for their finances.┬áMeasuring outcomes is vital, DeVore writes in The Wall Street Journal, but the outcomes are irrelevant without a plan to establish clear performance standards and improvement strategies. That, she writes, is where revenue cycle best practices come in. To take meaningful action based on quality measures, providers should adapt the revenue cycle management framework as “quality cycle management,” which will require “a clear cadence, metrics with targets, a firm culture of accountability and, of course, deep executive engagement to generate change.”

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