Quality and Safety Consulting Services
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Premier’s clinicians and business process experts provide quality improvement, clinician measurement and regulatory support using severity-adjusted data analytics in the context of improved population health. We position healthcare organizations as the provider of choice in the market…as seen through the lens of both patient and payer.

Services include:

  • Clinical documentation improvement (CDI) for ICD-10 transition
  • Accreditation readiness and crisis intervention (immediate jeopardy)
  • Value-based purchasing (VBP) analysis of payment penalties
  • Care management
  • Custom collaboratives
  • On-demand continuing education
  • Physician Quality Reporting System (PQRS)
  • Baldrige Award application preparation

Customers include:

  • Hospitals and health systems
  • Physician networks
  • Pharmaceutical companies
  • Professional societies
  • Government agencies
  • Continuing education providers

Contact us for more information at moreinfo@premierinc.com.


We meet your needs for convenient service delivery, from embedded (full- or part-time) partners to onsite assessments, one-on-one coaching, collaborative groups and 24/7 on-demand data tools and virtual education:


Quality Documentation Consulting Services

Premier’s Quality Documentation Services (QDS) delivers onsite approaches to documentation accuracy and overall quality of care. We help hospitals identify payment risks through national comparative data analyses and help overcome risks by customizing provider education on how documentation drives quality improvement, cost, reimbursement and individual provider quality reporting.

Our tested model produces results through:
  • Meaningful provider engagement.
  • Severity-adjusted data analytics from Premier’s QualityAdvisor.
  • Collaborative education design.
  • Enduring implementation strategies.
  • Efficient project management.

Regulatory Advisory Services

Premier’s Regulatory Advisory Services prepares hospitals for Joint Commission surveys, Det Norske Veritas Healthcare, Inc. (DNV) accreditation, Healthcare Facilities Accreditation Program (HFAP) accreditation, disease-specific certification, or dealing with an immediate jeopardy issue. Our team is the one-stop source for education, preparation and implementation support.

Our tested model produces results through:
  • Mock Joint Commission or CMS surveys with ongoing support.
  • “Virtual” healthcare system survey with TJC.
  • FPPE/OPPE process design.
  • Life Safety Code, environment of care and infection control compliance solutions.
  • Interim regulatory leadership staffing.

Quality Advisory Services

Premier’s Quality Advisory Services uses our data analytics backbone to deliver solutions for quality and cost improvement…supporting the journey toward population health..

Our tested model produces results through:
  • Quality Cycle Management (QCM) – Comprehensive, customizable services in domains of leadership, workforce engagement, work design, performance improvement and results analysis…tracking performance and risks of CMS payment penalty programs.
  • Clinical Performance Partners – Paired with quality and safety analytics, an onsite clinical performance partner (CPP) is a change agent providing a structured framework for patient outcomes and cost.
  • Quality Consulting Solutions – Population health and care management assessments, high-risk population management, chronic care/disease management and care transitions/post-acute care optimization strategies.
  • Interim staffing solutions for quality leadership – Premier experts can temporarily fill a vacancy on your team.


Premier uses a unique collaborative methodology to engage groups of hospitals and spread best practices in an all teach, all learn environment.

Our tested model produces results through:
  • Training and education programs including onsite hospital visits.
  • Technical support to achieve quality measurement goals.
  • Online database of safety tools and resources.
  • National and regional best practice sharing forums.
  • Data benchmarking and tracking to measure quality improvement goals.
Current collaboratives include:
  • QUEST®: With more than 370 participating hospitals across 37 states, QUEST is one of the largest, most comprehensive hospital improvement programs in the nation. Participants are positioned to receive bonus payments under VBP and avoid readmissions and hospital-acquired condition penalties. QUEST uses healthcare informatics to provide the best patient care and drive performance in seven domains: Mortality, Safety, Appropriate hospital use, Evidence-based care, Cost and efficiency, Patient and family engagement, and Community health.
  • Partnership for Patients: Through Partnership for Patients, established by the Center for Medicare and Medicaid Innovation, Premier’s Hospital Engagement Network (HEN) works with 450 of the nation’s finest hospitals and health systems to decrease preventable hospital-acquired conditions and readmissions: adverse drug events, catheter-associated urinary tract infections, central line associated blood stream infections, injuries from falls and immobility, obstetrical adverse events, pressure ulcers, readmissions, surgical site infections, venous thromboembolism and ventilator-associated pneumonia.
  • Custom collaboratives: Premier designs education for hospitals and researchers that have a targeted intervention and education need for a specific group.

Education Services

Education Services produces and directs creative virtual, on-demand and face-to-face education events that lead to rapid dissemination of best practices and measurable quality improvement.

Our tested model produces results through:
  • Performance improvement webinars, collaboratives and sprint education series with continuing education credits.
  • Face-to-face events.
  • High-impact video courses.
  • Onsite TeamSTEPPS training: TeamSTEPPS (Strategies and Tools to Enhance Performance and Patient Safety) is a teamwork system designed by the Department of Defense’s Patient Safety Program and AHRQ. The program teaches communication and safety culture techniques such as: Situation monitoring; Call-outs; Briefings; Handoffs; and Mutual support.