Western Maryland Health System Reduces 30-Day Readmissions, Saves $640K in Variable Costs Last Updated: January 27, 2017
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Providers Are Searching for Ways to Reduce Avoidable Readmissions

The Western Maryland Health System (WMHS) and Premier Inc. (NASDAQ:PINC) partnered to focused on improving transitions of care to reduce avoidable readmissions. Through that partnership, Premier’s clinical performance improvement (PI) team worked collaboratively with WMHS to identify patients at high-risk for readmission and enact processes targeted at avoiding unnecessary readmissions. With guidance from the Premier Clinical Performance Partner (CPP) program—and following Premier’s proven performance improvement methodology—significant results were achieved by the WMHS team.

A Method for Identifying High-Risk Patients

The WMHS team worked with Premier’s CPP resources to develop a strategy for identifying patients that are at the highest risk for unnecessary readmissions. Their stratification method was validated using linear outcomes and cross-sectional comparisons derived from the QualityAdvisor™ application and its national benchmarking data.

The WMHS Team Moved Into Action

The WMHS PI team was made up of care providers of all disciplines and was tasked with developing strategies that improved care transitions and reduced unnecessary readmissions for high risk populations in Western Maryland’s service area.

Key components of the approach included:

  • Implementing targeted interventions;
  • Coordinating follow-up visits with primary care;
  • Creating interdisciplinary team pathways;
  • Improving discharge education; and
  • Ensuring a provider-led strategy for change.

Premier Is Here to Help

Premier supports healthcare providers by providing high-quality, cost-effective services to their communities. Paired with quality and safety technology products, a Clinical Performance Partner acts as a change agent by providing a structured framework that improves patient outcomes while positively impacting cost of care.

“The impact we’ve made on readmissions is great to see. To know that our team has impacted the lives of our community in this way is exactly the direction we wanted to go. Our Premier Performance Partner has been pivotal to this achievement through sound project management and keeping us focused on the data.”

– Rena Litten, Director, Performance Improvement, Western Maryland Health System, Cumberland, MD

Learn More

For more information on Premier’s Clinical Performance Partner Program, please contact Thomas Flynn, MSN RN, at thomas_flynn@premierinc.com.