One of the most common questions ambulatory providers ask Premier's experts is, what is the optimal schedule design to maximize new patient access while leaving enough availability for established patients?
This is a multifactorial question with considerations like physician tenure, evidence-based protocols for treatment of specified conditions and patient demand for services — which was dramatically influenced by COVID-19.
To analyze how the pandemic affected patient access and patient retention, Premier turned to the data. Below are some key takeaways from our analysis. To get the full insights, download our white paper, Strategies to Increase Patient Access and Decrease Lag Times.